SHWETHA BM JAIN

Senior UX & Product Designer Bengaluru, India +91 99869 30368

Gmail - [email protected]

Portfolio link - Shwethabmjain_portfolio ****

Linkedin - in.linkedin.com/in/shwethabmjain

Professional Summary

Senior UX & Product Designer with 10+ years of experience designing scalable B2B and B2C products across retail, fintech, OMS, and enterprise platforms. Leads end-to-end design from discovery and research through delivery and optimisation, driving measurable outcomes such as faster time-to-launch, improved operational efficiency, and higher usability. Works closely with product, engineering, and business teams, with hands-on experience building and scaling design systems across products.

WORK EXPERIENCE

Senior Product Designer

Hella Infra Market Pvt. Limited | 2020 - 2025 (4 yrs 9 mos)

• Led end-to-end UX and product design for POS and mobile solutions across 24+ retail stores, reducing checkout time by 30% and improving staff efficiency.
• Owned product discovery and UX strategy for a self-service product planning platform, partnering with product, engineering, and business stakeholders to reduce time-to-launch by 40%.
• Designed workflows and interfaces for internal credit-risk and approval tools, improving approval efficiency and decision clarity for large operations teams.
• Contributed to building and scaling a design system, enabling consistency, faster delivery, and cross-product alignment across Infra.Market’s digital ecosystem.
• Conducted user research, usability testing, and iterative validation to ensure solutions addressed real operational needs and business priorities.

Product Designer